The MassHire Boston Career Center has been pleased to assist our constituents with their unemployment questions while the Department of Unemployment Assistance (DUA) has been working to provide their services remotely.
As DUA continues to add staff, we will be referring all unemployment questions to their workflow. Please know that we are still providing job search and workforce development services and will be here to assist in your job search efforts.
Unemployment Assistance Contact Request
Apply for Pandemic Unemployment Assistance
Department of Unemployment Assistance
Tel: 877-626-6800 (multilingual call agents are available)
Mon–Fri: 8:30am – 4:30pm
Sat: 8:00am – 12:00pm
Filing for UI benefits by phone is based on the last digit of your Social Security Number.
0,1 file on Monday | 2,3 file on Tuesday | 4,5,6 file on Wednesday | 7,8,9 file on Thursday | Any digit file on Friday